Returns & Exchanges

At Alpha-H Skincare, we want you to be completely satisfied with your glow. If a product isn't right for your skin, we offer a 30-day return policy on all eligible purchases to ensure your routine remains perfect.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the process.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all caps are tightly sealed to prevent leaks during transit.

3

Affix Shipping Label

Download and print your prepaid shipping label from the portal and attach it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned items, your refund or store credit will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing